GotVMail, a telephony company that offers voicemail for business, rebranded as Grashopper in 2009. I hadn’t given them a single thought when I left them in 2006 and switched to VirtualPBX , … until I received an email from them on Friday.
For the record, in 2005 and 2006, GotVMail couldn’t get their act together and a number of my clients ALWAYS had problems getting in touch which doesn’t bode well for a company providing phone service for business. To compound the issue, GotVMail admitted to blocking the calls on purpose because the caller ID sent by Skype and Fido, a Canadian mobile phone carrier, wasn’t to their taste.
I can see online that GotVMail has since had a slough of problems relating to outages and poor customer service so I’m glad I did my research before signing up for service or worse yet, referring friends.
Bottom line, do your research before subscribing to any mission critical online service or you might wind up dead, grasshopper.