You probably don’t think about this very much when you buy flowers or anything online for that matter but, given the wrong vendor, a myriad of reprehensible things can happen.
I’m not talking about identity theft or stolen credit cards, but a more nefarious beast. Imagine being smacked right where it counts – that’s right, your livelihood.
WHAT? Buying flowers from the wrong retailer can lead to disciplinary action at work? Well, it could be the case if you order from 1800flowers.com or their affiliate in the Philippines, Manilaflower.com and I’m not talking about a mishap in delivery or an inter-staff romance.
Take poor Johnny C’s case – innocuously ordering flowers for his fiancé’s mother in the Philippines. Poor guy didn’t know what he was getting into. After a debacle involving extortion, fake lawyers, and systematic harassment of Johnny, his fiancé’s mother and co-workers (including management), you wonder if he’s currently planning on getting medieval on their ass.
If it was me and this shit was happening to me, you can bet that my new moniker would permanently be ‘Angry Johnny,’ that’s for sure.
Okay, so here’s the kicker – Johnny C who ordered the flowers and Johnny C who’s co-workers, management and others at work who are being harassed are two different Johnny Cs! The only thing they share is locale (Johnny C #1 lives in Burnaby and Johnny C #2 works in Burnaby) and the same surname.
That’s right, the idiots at Manilaflower.com decided to harass the first Johnny C they found on Google. It seems that the original Johnny C who ordered the flowers (not the one who’s getting harassed) had some quality concerns with his flower order and got a refund via Paypal.
So, Manilaflower.com‘s people decided to take it upon themselves to start a campaign of hate and harassment against Johnny C – emailing the wrong Johnny C’s business, phoning other staff and even going as far as sending false claims about this Johnny C’s behavior to the web host and domain registrar to where Johnny C works. How’s that for customer service?
All attempts to contact those at 1800flowers.com went unanswered. Even the NASDAQ company’s Investor Relations department didn’t respond to requests.