aside 21 Nov

A pig wearing lipstick … is still a …

GotVMail, a telephony company that offers voicemail for business, rebranded as Grashopper in 2009. I hadn’t given them a single thought when I left them in 2006 and switched to VirtualPBX , … until I received an email from them on Friday.

Grasshopper or rather GotVMail tries to get business back years later... valiant effort, but they suck!

For the record, in 2005 and 2006, GotVMail couldn’t get their act together and  a number of my clients ALWAYS had problems getting in touch which doesn’t bode well for a company providing phone service for business. To compound the issue, GotVMail admitted to blocking the calls on purpose because the caller ID sent by Skype and Fido, a Canadian mobile phone carrier, wasn’t to their taste.

I can see online that GotVMail has since had a slough of problems relating to outages and poor customer service so I’m glad I did my research before signing up for service or worse yet, referring friends.

Bottom line, do your research before subscribing to any mission critical online service or you might wind up dead, grasshopper.

  • http://www.raj.jp raj

    OMG! I just got another email from these guys AFTER unsubscribing… can you say HARDCORE spammers? All I can say is stay away.

    Hi XXXXX,

    Come back to Grasshopper before December 16th and get 3 months of our award-winning virtual phone system service, free! Already have another active Grasshopper account? Feel free to pass this deal on to a friend or use it to help you start up a new business.

    • Get a toll free, local or bring in your own phone number
    • Sound more professional with professionally recorded greetings
    • Instantly listen to or read your voicemails from anywhere, on any device

    Interested in giving Grasshopper another try?

    • Sign up for a brand new account
    • Or reopen your closed account** by replying to this email or calling us 24/7 at 800-820-8211

    **Just keep in mind that your old Grasshopper number may not be available.

    -The Grasshopper Team

    This message was sent to XXXXX:
    Grasshopper | 197 1st Ave | Needham, MA 02494