The Nokia E75 is a steaming pile of s#!t

Want free business advice? Listen to your customers! – or at least that’s what Richard Branson says.

Wish Nokia had done the same in the release of their most recent E-Series flagship, after all, isn’t the E-Series set of phones supposed to be made for efficiency? They did drop the ‘enterprise’ label for ‘efficiency’ recently but with the E75, they fall squarely on their face.

Nokia E75 Firmware Update

So, I’m three phones in now… the first E75 was smashed in frustration, the second and third, gifts from contacts that live in the dark underworld of mobile phones. Third time’s a charm, right? Well, I’ve certainly learned to cope, that’s for sure. (more after the jump)

For the many that may be reading this for the first time, I’m not necessarily the average user – I rely heavily on two seperate Microsoft Exchange Servers on different networks to do what I need to do. I prefer push mail and have found that through the years, the Nokia E61, E61i, E51 and E71 have all given me exactly what I need – fast and productive access to two Exchange mailboxes via push.

How, on earth, do I do it? Well, simply put, both Nokia and DataViz have published Exchange connectivity software (Mail for Exchange and RoadSync respectively) for Nokia’s S60v3 phones including the E-Series, N-Series and Communicators. Both programs coexist to a certain extent (I only sync one calendar, tasks, contacts – the other Exchange client is specifically for mail and that’s it) and as a result, I’m a happy camper.

So, back to the E75.

The specs are great – E-Series phone, slider with full keyboard, runs N-Gage, Nokia’s gaming platform, S60v3 feature pack 2 and all the bells and whistles.

I truly think there’s a couple of great features that feature pack 2 phones offer – destinations instead of access points allows you to switch between Wi-Fi and 3G seamlessly for apps that support it (like Nokia Mail and the built in browser), location tagging built into the camera application, user data preservation on firmware updates (not totally stable) and a suite of cool ringtones.

…. but there’s the other side too – the Nokia Mail (which replaces the standard mail app and Mail for Exchange) is slick but it’s slower than molasses running uphill and downright frustrating. The amount of RAM memory to install software is extremely limited and in two cases, I’ve filled the memory of the phone up to the point where mail and SMSes ceased to be received – not cool! The phone isn’t ever eager to respond and the form factor is better fit for a purse than a suit jacket or front pocket on the jeans.

I’ve had much to say about Nokia Mail … simply put, it’s slow, clunky and stinks… more on that, HERE.

In the end, I’ve been far more productive with the E71. It fits better in your pocket, the feature pack 1 software isn’t buggy and there’s plenty of room in the phone’s local memory to install applications.

For that, I give the E75 a 0 out of 10.

Now, since I’ve been stuck with the phone for reviewing purposes, I’ve had to cope – so here’s what I’ve done:

1 – formatted the phone and got rid of N-Gage

2 – installed every possible application to the phone’s external memory – in my case, a reputable 16GB SDHC micro card

3 – installed RoadSync v4 as my primary mail client – even though it has it’s shortcomings, it’s still better than Nokia Mail

4 – used Nokia Mail for my secondary mail client – I don’t have to be as responsive on the phone

5 – upgraded to Ovi Maps and Quickoffice v6

6 – moved the message store of the phone to the external memory

That’s it…  trim the fat and bear with the slowness… and try not to smash yet another phone.

In upcoming Nokia phones, I’ll be sure to be weary of the Nokia Mail application – it’s a piece of garbage. Failing that, I might have to actually carry two phones again, a quick and responsive BlackBerry and maybe something else. As for Nokia, f#%k that!

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  • Nick Woodruffe

    Hi Raj,

    I totally agree with your opinion of this total abortion of a phone. I have had no end of problems setting up the mail client for exchange to connect to our MS Exchange 2003 SP2 server.

    Our phone firmware here in the UK is set to 100.48.78 and after configuring email the phone is very unstable. I understand that newer firmware (110.48.125) is available in certain parts of the world but not the UK.

    Getting impatient I decided to hack the phone and load the newer firmware. This has helped a lot. The stability has returned and email works most of the time. It’s not the best cure and I don’t want to use this as apermanent fix. Why oh why did Nokia release a phone that is clearly not fit for purpose?

    I was wondering how you moved the mail store to external memory as I can see my users filling these phones up.

    Regards

    Nick.W

  • http://www.raj.jp raj

    @Nick, thanks for dropping a line…

    RE: moving the message store on the Nokie E-Series and N-Series…

    First of all, make sure you have a Class 4 or better rated SD card inserted into the phone – I’ve had failures with anything slower and it’s been nightmarish to say the least. Also, the last time I successfully pulled this off was when I reset the phone to factory settings, before restoring my phone.

    Go to MENU –> Messaging

    From the Messaging application, go to OPTIONS (left soft key) –> Settings

    From the Settings dialog, scroll down to OTHER

    Select MEMORY IN USE

    Change the Memory in use to your external storage

    You will be asked if you’d like to retain your old messages in the original location (as a backup, I presume) – you can say no.

    Good luck

  • Nick Woodruffe

    After spending a few more days with the updated firmware the E75 is still a steaming pile of dung. Stability and speed are better but email is still slow. When you are used to email arriving at the phone in near instant then anything slower is stressfull.

    The E51 is fine but the E75 is pants. We have now rejected all 31 E75 phones and replaced with E71 models. What a difference. Really,really fast and email just works.

    Goodbuy E75 and never darken my door again.

  • http://www.urbanmixer.com Raj

    Again, my freaking E75 became unusable today – despite all the precautions I take, not installing software, keeping the main memory clear, etc. the home screen wouldn’t load so here I am… “green button” + “3″ + “*” + “power” to restore the piece of shit to factory settings.

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  • http://www.nokiashitphones.com Dan

    Editor’s note: Dan left a fake email address and URL – as always, we discount these types of comments whether they’re for or against the subject.

    You’ve said it. The E75 is clearly a phone that is not fit for its purpose. Technology “SOOO advance” in E75 that it decides for you which email you should receive when and if at all! I am stuck with this piece of shit phone for 2 years by contract from my telco. But am looking to sell the shit off in the open market and get me a BlackBerry. Purpose of getting this phone was Push Mail but the only thing it has pushed so far is a load of Shit, Shit and more SHIT!!!

  • Nick Woodruffe

    I had a couple of guys run out of memory on their E71 so I tried your method of moving the email memory around. It sort of worked but after a reboot the phone did not like the “Nokia supplied” memory card and switched back to using “phone memory”.

    Oh well, it was worth a try. They will just have to send less email.

  • http://www.petsocietyhelp.com Pet Society Help

    I got an e75 works great for me but I don’t use it for mail like you guys do. Thing I don’t like is how heavy it gets after awhile, and i hardly never use the qwerty kpad even though i thought it looked cool, but I got so used to texting the traditional nokia keyboard way that i never it.

  • http://raj.jp Raj

    @Pet Society Help, if you don’t use the E75′s qwerty keypad, check out the E51 and the E52. Much lighter!

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